1. Scope
This Privacy Policy applies to the HOA Defense System™ website, associated product pages, customer-support communications, and information we receive in connection with purchases of our digital products.
Third-party services that you use to complete a purchase, receive files, subscribe to communications, or interact with external links maintain their own privacy practices. Their privacy policies govern information they collect directly from you.
2. Information We Collect
Information you provide directly
Depending on the features you use, you may provide information such as:
- Your name and email address.
- Messages you send through a contact form or customer-support email.
- Information you voluntarily provide when requesting help with a purchase or download.
- Email subscription preferences if you choose to join a mailing list.
Purchase and transaction information
When you purchase a digital product through a third-party checkout provider such as Gumroad, that provider may collect your payment and billing information. We may receive limited transaction information needed to fulfill or support the purchase, such as your name, email address, product purchased, order status, transaction identifier, and purchase date.
We do not need or intend to receive your full payment-card number or card-security code from the checkout provider.
Information collected automatically
Our hosting provider may automatically log basic technical information when you visit the website, such as IP address, browser type, device type, operating system, referring page, pages requested, and date/time information. These logs may be used for security, troubleshooting, fraud prevention, and website operations.
Sensitive information
Please do not send passwords, full payment-card information, Social Security numbers, medical information, or confidential legal documents through ordinary website forms or email unless specifically requested and an appropriate secure method is provided.
3. How We Use Information
We may also use information to enforce our terms and licenses, protect our rights and users, prevent fraud or misuse, comply with legal obligations, and establish or defend legal claims.
4. Purchases & Payment Providers
Purchases may be completed through Gumroad or another third-party payment and digital-delivery provider. The checkout provider processes payment information under its own privacy policy and terms.
We may use transaction information received from the provider to confirm your purchase, provide support, maintain purchase records, deliver updates that are part of your purchase, and address refunds, chargebacks, or fraud concerns.
5. Cookies & Analytics
The current website may use only cookies or local-storage technologies that are technically necessary for website functionality. Our hosting provider may also use standard server logs.
If we later add analytics services, advertising pixels, retargeting technologies, or other non-essential cookies, we will update this Privacy Policy and provide any notices or consent controls required by applicable law.
You can generally control cookies through your browser settings. Blocking necessary cookies may affect certain site features.
6. How Information Is Shared
We may disclose information to service providers that help us operate the business, such as website hosting, payment processing, digital delivery, email delivery, file storage, customer support, security, and analytics providers when those services are enabled.
We may also disclose information when reasonably necessary to comply with law, legal process, court orders, protect rights or safety, investigate fraud or abuse, or in connection with a merger, sale, reorganization, or transfer of business assets.
7. Data Retention
We retain information only for as long as reasonably necessary for the purposes described in this policy, including providing products and support, maintaining business and transaction records, complying with legal or tax obligations, resolving disputes, preventing fraud, and enforcing agreements.
Retention periods may vary depending on the type of information and why it was collected.
8. Security
We use reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information we maintain. However, no website, email system, storage service, or internet transmission can be guaranteed to be completely secure.
You are responsible for protecting passwords and access credentials associated with third-party services you use to purchase or download products.
9. Your Privacy Choices & Rights
Depending on where you live, applicable law may give you rights regarding your personal information, which can include the right to request access, correction, deletion, portability, restriction, or information about certain disclosures.
You may also:
- Unsubscribe from promotional emails by using the unsubscribe link provided in those messages.
- Request that we correct inaccurate contact information we maintain about you.
- Request deletion of information where applicable, subject to legal, tax, transaction-record, fraud-prevention, and other permitted retention requirements.
- Contact the third-party checkout provider directly regarding payment-account information maintained by that provider.
We will not discriminate against you for exercising privacy rights provided by applicable law.
U.S. state privacy rights
Residents of certain U.S. states may have additional rights under state privacy laws. Where those laws apply to us, we will honor verified requests as required. We may need to verify your identity before completing a request.
10. International Visitors
If you access the website from outside the United States, your information may be processed in the United States or other countries where our service providers operate. Privacy laws in those locations may differ from the laws where you live.
Where required by applicable law, we rely on an appropriate legal basis for processing, such as performing a contract, complying with legal obligations, legitimate business interests, or consent.
11. Children’s Privacy
HOA Defense System™ products and this website are intended for adults and are not directed to children under 13. We do not knowingly seek to collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and, where appropriate, delete it.
12. Third-Party Links
The website may link to third-party websites, checkout services, legal resources, government websites, or other services. We are not responsible for the privacy, security, accuracy, or content practices of third parties. Review their policies before providing personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy when our website, products, service providers, or legal obligations change. The revised policy will be posted on this page with a new effective or last-updated date. Material changes may also be communicated by another reasonable method when required.
14. Contact Us
For questions about this Privacy Policy or a privacy-related request, contact HOA Defense System™ using the privacy or support contact provided on this website.